- Our service is offered on an annual subscription basis. Given the nature of our service, which provides access to a software platform, refunds are generally not provided.
- Refunds may be considered under the following exceptional circumstances, at our sole discretion:
- Service Unavailability: If the service is unavailable for a continuous period of 7 (seven) days due to a technical fault on our end, you may be eligible for a pro-rata refund for the period of unavailability.
- Error in Subscription: If there is a clear error on our part in processing your subscription or billing, we will take steps to rectify the error, which may include a full or partial refund.
- Force Majeure: In the event of force majeure, which makes the service unusable.
- Refund requests must be submitted in writing to trackcsr.subscription@trucsr.in within 7 (seven) days of the occurrence of the issue giving rise to the refund request.
- We will process eligible refund requests within 10 (ten) business days.
- We reserve the right to modify this refund policy. Any changes will be effective upon posting on our website.
- Please note that any refunds will be at the discretion of Green Scarf Management Consultants Private Limited.
- All refunds will be processed to the original mode of payment.
Contact Us:
If you have any questions about these terms, please contact us at:
Green Scarf Management Consultants Private Limited
Unit No B-701, 7th Floor Aurus Chambers Annex - B, S S Amrutwar Road, Worli, Mumbai - 400013, Maharashtra, India
trackcsr.subscription@trucsr.in
Phone: +91 22 49792405
Refund Policy
Effective Date : 30th April 2025